The United Airlines Interview — Process, Questions, and Behavioral Masterclass

In this episode

This episode follows United’s published flight attendant hiring roadmap. It covers preparing examples of customer care, safety, and teamwork, with practice advice for recorded and live conversations. The roadmap applies to flight attendant roles; confirm recording limits and other instructions in your invitation.

Notes updated November 1, 2026

What to take away

• Official guidance: the flight attendant roadmap includes an assessment, a recorded interview, a live virtual interview, and an in-person assessment in Houston. It recommends organizing examples with STAR.
• Our advice: prepare a real example of helping someone while respecting a safety rule. Explain what you did, when you asked for help, and what happened.
• Our advice: check your invitation for recording limits and rehearse with your camera and microphone before starting. Do not assume you can record another attempt.

Sources

• United Airlines: Path to Inflight (flight attendant roles)