Sierra University and the Agent Engineer Role -- Applied AI as a Craft

Sierra University is a hands-on training program where hundreds of builders from dozens of organizations learn to design, build, and deploy production-ready AI agents over three intensive days. Meanwhile, the "agent engineer" role at Sierra is distinctive -- part engineer, part customer-facing consultant, part product thinker. This module covers Sierra University's structure and philosophy, the unique agent engineer role, the forward-deployed engineer (FDE) model, and what these reveal about Sierra's belief that applied AI is a craft requiring collaboration between CX, operations, and engineering teams.