Agent OS and the Platform -- What Sierra Actually Builds

Sierra's Agent OS is the platform that powers everything the company does -- from no-code agent building in Agent Studio to the developer-focused Agent SDK, multi-channel deployment (chat, voice, SMS, email, WhatsApp, ChatGPT), and the Agent Data Platform. This module breaks down Sierra's product suite, recent launches like Agent OS 2.0 and the ChatGPT integration via MCP, and the outcome-based pricing model that is disrupting enterprise software economics. Candidates need this knowledge to demonstrate genuine understanding of the product they would be building.