PayPal's Commerce Platform Pivot -- From Payments Button to Global Commerce OS

PayPal is undergoing its most ambitious strategic transformation in two decades, shifting from a payments-only company to a full commerce platform. Under Alex Chriss (CEO Sep 2023 - Feb 2026) and now Enrique Lores (CEO from March 2026), the company is building an ecosystem that connects 430+ million consumers with tens of millions of merchants through branded checkout, advertising, agentic commerce, and global wallet interoperability. This module helps candidates understand where PayPal is headed and why -- essential for answering "Why PayPal?" with genuine strategic insight.