Leadership Transition, Company Culture, and What It Means to Work at PayPal Now

PayPal has undergone significant leadership and cultural changes: Alex Chriss replaced Dan Schulman in 2023, rebuilt the entire C-suite, cut 9% of the workforce (2,500 jobs), and was himself replaced by Enrique Lores in March 2026. The company's core values -- Inclusion, Innovation, Collaboration, and Wellness -- persist through these transitions, but the culture is in flux. Employee reviews reflect both pride in PayPal's mission and frustration with constant restructuring. This module gives candidates an honest, nuanced picture of what it is like to work at PayPal today.