The Cigna Group interview preparation
The Cigna Group
www.thecignagroup.comWalk into The Cigna Group prepared.
Know what it looks for.
The Cigna Group is a global health company operating through Cigna Healthcare (commercial insurance) and Evernorth Health Services (pharmacy benefits via Express Scripts, specialty pharmacy via Accredo, behavioral and care services), serving more than 185 million customer relationships across 30+ markets. After divesting its Medicare business to HCSC in March 2025 and reaching a landmark FTC settlement on PBM reform in February 2026, Cigna is in the middle of one of the largest strategic resets in healthcare — making behavioral interviews here heavy on customer empathy, transparency, regulatory navigation, and the company's stated mission to "improve the health and vitality of those we serve." Behavioral interviews focus on the STAR method, lean on Cigna's leadership competencies (Strategic Mindset, Manages Complexity, Financial Acumen, Tech Savvy, Action Oriented), and weight customer-centric storytelling heavily.
What we know about The Cigna Group
- 10 audio episodes, about 2 hours of listening, 1 free
- Mock interviews for every round, with a written report
Your preparation, in four steps
Take them in order, or start where you need help most.