The $1.5 Billion AI and Technology Bet Through 2028

In October 2025, Nationwide announced a $1.5 billion technology and AI investment running through 2028 — building on $5 billion of tech modernization since 2015 — and in December 2025 named 31-year company veteran Michael Carrel as the new CTO. This module breaks down the strategy, the named flagship use cases, the productivity targets, and how candidates in technical AND non-technical roles should talk about AI in their Nationwide interview.