Citi is one of the four largest U.S. banks and the most globally diversified financial services firm, operating in roughly 90 countries with five interconnected businesses — Services, Markets, Banking, Wealth, and U.S. Personal Banking. After a multi-year transformation under CEO Jane Fraser, the bank has emerged as the turnaround story of 2025, returning over 50% to shareholders, exiting most legacy retail markets, and reshaping itself around its "crown jewel" Treasury and Trade Solutions franchise. Citi behavioral interviews are calibrated against three Leadership Principles — We Take Ownership, We Deliver with Pride, We Succeed Together — and four core values (Integrity, Excellence, Teamwork, Inclusion), with a heavy emphasis on accountability, regulatory mindset, and ability to operate effectively in a still-transforming organization.
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