American Airlines
www.aa.com/homePage.doAmerican Airlines is the world's largest airline by fleet size and one of the "Big Three" U.S. legacy carriers, with hubs at Dallas-Fort Worth, Charlotte, and Miami and a 100-year history dating to its 1926 founding when Charles Lindbergh flew its first airmail route. Headquartered in Fort Worth, Texas with roughly 130,000 team members, American is in the middle of a high-stakes turnaround under CEO Robert Isom, pivoting toward premium cabins, repairing relationships with corporate travel agencies after a failed distribution strategy, and competing for catch-up against Delta and United. Behavioral interviews at American lean heavily on STAR-method storytelling and the four core values — Safety, Caring, Integrity, Dependability, and Innovation — with candidates expected to demonstrate customer-first thinking, calm under operational pressure, and authentic enthusiasm for the airline's "Caring for people on life's journey" purpose.
What we know about American Airlines
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