The Regulatory Cloud — OCC Cease-and-Desist, Compliance Culture, and Why Risk Awareness Wins Interviews

USAA Federal Savings Bank has been under regulatory scrutiny for the better part of a decade, culminating in a December 2024 OCC cease-and-desist order — the third in five years — and a $140 million BSA/AML penalty in 2022. This module explains the regulatory backdrop every candidate should understand, why "compliance is a culture issue" is now central to USAA's hiring, and how to demonstrate risk-awareness in your interview without sounding like a critic.