TIAA's Five Values and the People Promise

TIAA's behavioral interviews are explicitly STAR-formatted and explicitly tied to the company's five values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. Behind those is the "People Promise" — a two-way commitment between TIAA and its associates. This module decodes each value, what behaviors interviewers look for, and how to map your STAR stories to each one.