Behavioral Question Masterclass — STAR Stories Mapped to Cigna's Values

This is the final module — the practical synthesis. It pulls real reported behavioral questions from Cigna interviews and maps each one to the leadership competency or commitment it's testing. The candidate leaves with a five-story preparation checklist tailored to Cigna's specific evaluation framework, plus the language patterns that work in this company's culture. Cigna explicitly uses the STAR method (Situation, Task, Action, Result) — there's no surprise framework here, but the way you talk about customers, transparency, and complexity matters.