Engineering and AI Under Deepa Soni and Don Vu

New York Life's technology organization is being rebuilt under two senior leaders hired from outside the insurance world: Deepa Soni (CIO since October 2025, ex-Hartford CIO) and Don Vu (Chief Data and Analytics Officer since October 2023, ex-Northwestern Mutual and ex-MLB executive). This module covers the engineering-centric reorg, the Service Sage GenAI tool on AWS Bedrock, the Microsoft Copilot rollout, and what tech candidates need to know to interview well.