The AI and Digital Transformation Story — Spark, the $1B Bet, and the OpenAI Partnership

Elevance Health is in the middle of one of the most aggressive AI rollouts in the payer industry, anchored by an internally-developed LLM platform called Spark, an enterprise OpenAI partnership, and over $1 billion committed to AI and digital tools. CDIO Ratnakar Lavu — who came from Nike and Kohl's — is reframing the company's tech identity around "experience-centered AI." This module gives candidates the specific language, leaders, and projects to reference when AI inevitably comes up in interviews.